Privacy Policy

Rystems ("we," "us," or "our") is a technology automation company headquartered in Austin, Texas. We build and manage AI-powered sales automation systems for small and medium-sized businesses. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.

By accessing our website at rystems.com or using any of our services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and business name submitted through our contact or intake forms
• Information shared during strategy calls or onboarding conversations
• Payment information processed through third-party payment processors (we do not store card details)
• Messages or emails you send to us directly

Information collected automatically:

• Website usage data via Google Analytics 4 (pages visited, session duration, traffic source, device type)
• IP address and browser information
• Cookies and similar tracking technologies used to improve site performance and analyze traffic

2. How We Use Your Information

• To respond to inquiries and schedule strategy sessions
• To onboard you as a client and configure your automation systems
• To communicate service updates, billing information, and system performance reports
• To improve our website and services using aggregated analytics data
• To comply with legal obligations
• To send marketing communications where you have given consent (you may opt out at any time)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party platforms in the delivery of our services. Each has its own privacy policy governing how it handles data:

• Google Analytics 4 — website traffic and behavior analytics
• GoHighLevel (GHL) — CRM, automation workflows, and communication infrastructure
• Twilio — SMS and phone communications
• Vapi / Retell AI — AI voice calling
• Anthropic Claude API — AI-powered message generation and classification
• n8n — workflow automation layer
• Stripe — payment processing
• Supabase — database infrastructure

When we deploy automation systems for your business, your customer data is processed through these platforms as part of the service delivery. You remain the data controller for your customers' information. We act as a data processor on your behalf.

4. Cookies

Our website uses cookies to analyze traffic and improve performance. You can control cookie settings through your browser preferences. Disabling cookies may affect how some parts of the site function, but will not prevent you from using it.

We use Google Analytics cookies, which track aggregate, anonymized usage patterns. We do not use advertising cookies or build behavioral profiles for ad targeting.

5. Data Retention

We retain your personal information for as long as necessary to provide services, fulfill legal obligations, and resolve disputes. If you are a client, your data is retained for the duration of your engagement and for up to 2 years following termination of services. Contact information submitted through our website is retained until you request deletion.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at team@rystems.com. We will respond within 30 days.

7. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), access controls, and secure third-party infrastructure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access resulting from circumstances outside our reasonable control.

8. Children's Privacy

Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at: