Google Review Management System
The Problem
Happy customers never left reviews. Unhappy ones did.
What We Built
A review system that asks every customer, sends happy ones to Google, and routes complaints to a manager first.
How it works
The business had happy customers at every location, but its Google ratings did not show it. Unhappy customers went online on their own, and happy ones never thought to.
We built a review system in their CRM. After each job, the customer gets a short message asking how it went. Happy customers get a one-tap link to the right location's Google page. Anyone unhappy goes to a private form, and a manager is alerted to fix it.
Reviews now come in steadily, and problems get solved before they turn into public ones.
What it does
Ask Every Customer
A review request goes out after every job.
Sentiment Routing
Happy customers go to Google, unhappy ones to a private form.
Per-Location Links
Each customer lands on the right location's review page.
Manager Alerts
Complaints reach a manager right away.
Follow-Up Reminders
Customers who don't respond get a gentle reminder.
What it connects to
Need something like this?
You bring the idea. We build it, end to end. The first call is free.
Pitch Us Your IdeaQuestions people ask
How do you get more Google reviews automatically?
Ask every customer right after the job, with a one-tap link to your Google page.
What happens with unhappy customers?
They go to a private form first, so a manager can fix the problem.
Does it work with many locations?
Yes. Each location has its own review link.